Privacy Policy
Last updated: January 2025
1. Introduction
Wefixbill ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bill negotiation services.
2. Information We Collect
We collect information that you provide directly to us:
- Contact information (name, email, phone number, address)
- Account information for service providers (account numbers, not login credentials)
- Bill statements and related documents
- Payment information for our fees
- Communication preferences
3. How We Use Your Information
We use your information to:
- Negotiate with your service providers on your behalf
- Process your transactions and send related information
- Communicate with you about our services
- Monitor your bills for savings opportunities (Lifetime Plan)
- Improve our services
4. Information Sharing
We share your information with your service providers only as necessary to negotiate on your behalf. We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our business.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We use encryption for sensitive data and never store payment card details on our servers.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@wefixbill.com.